Moderation overview
Last updated: September, 2026
Moderation helps you keep the conversation appropriate, on-topic, and within your set guidelines inside the community. Let’s take a deep dive into the feature to learn more about how it works!
Here’s what the moderation feature allows you to do:
Empower your community team: Assign your team members as moderators to get help with administering and moderating the specific space and space group.
Keep community content on topic: Utilize the built-in profanity filter feature as part of automated moderation to automatically remove inappropriate content that contains keywords set in the filter.
Set up automated moderation: Configure various settings for reported, proactive, and space-specific moderation. This allows you to customize the moderation process based on your community's specific needs, ensuring that content is moderated effectively and efficiently.
Flag members for closer monitoring: As an admin, flag specific members to automatically review their future posts and comments. While flagged, they’re also restricted from sending messages in chat spaces, direct messages, and live sessions.
Manually report content: Everyone, including admins, moderators, and members, can report inappropriate content manually. This ensures that any content posted by members that violates community guidelines is promptly addressed.
Availability
Content moderation
The basic content moderation feature is available on all community plans, which includes:
Members’ ability to report content.
Admins and moderators’ ability to review reported content.
Admin’s ability to flag a member.
In addition to basic content moderation, our Professional plan and above offer advanced moderation features. These include automated moderation settings such as profanity filter, reported moderation, preemptive moderation, and space-specific moderation.
Moderators
In addition to content moderation features, your assigned members with moderation roles can help you manage specific spaces and space groups, report/flag inappropriate content, and review flagged content from the spaces they are moderators of.
You can assign the following number of moderators within your community, depending on your plan:
Professional plan: You can assign up to 10 members to moderate unlimited spaces and groups.
Business plan: You can assign up to 15 members to moderate unlimited spaces and groups.
Scale plan: You can assign up to 100 moderators to moderate spaces and space groups.
Circle Plus plan: There is no limit on the number of moderators you can assign to your spaces and space groups.
Content covered by moderation
The member-generated content in the following areas can be monitored and flagged via the moderation feature:
Post spaces: Report posts and comments
Image spaces: Report posts and comments
Event spaces: Report comments
Live chat: Report live chat messages
Chat spaces: Report chat messages
Direct messages: Report individual and group chat messages
Ready to take a deep dive?
Check out the articles below to get started: