Explore the capabilities of a moderator

Last Updated: December 18, 2022

As your community grows, you'll want others to help with the administration and moderation of content within spaces: virtual assistants, team members, volunteers, cohort leaders, and more.

We've got you covered! You can now scale your community with ease by assigning moderators to spaces and space groups.

What can a moderator do?

Moderators receive full admin capabilities respective to their assigned spaces or groups.

ℹ️ Note: It is important to note that moderators do not have the capability to access or manage other aspects of the community, including community settings, analytics, plans, and billing. These areas are exclusively reserved for admins.

Let's look at the differences between a moderation role and an admin role at a high level.

To learn about moderator’s capabilities respective to their assigned spaces or groups in detail, please refer to the following:

Space moderators

Post space

  • Customize space settings

  • Manage space bookmarks

  • Add/remove members

  • Pin/unpin posts

  • Create/schedule post

  • Edit/remove posts

  • Edit/remove comments

  • Access the post management page

  • Review flagged posts and comments

ℹ️ Note: The ability to schedule the posts and access the Posts page for a space is available to space moderators only. Space group moderators do not have this capability.

Event space

Chat space

  • Customize space settings

  • Manage space bookmarks

  • Add/remove members

  • Pin a chat message

  • Delete messages

Course space

  • Customize space settings

  • Manage space bookmarks

  • Add/remove members

  • Create/edit course lessons

  • Access course directory

  • Pin a comment in the lesson

  • Delete comments

Member space

  • Customize space settings

  • Add/remove members

Space group moderators

  • Customize space group settings

  • Create new post spaces

  • Customize space settings within the group

  • Manage spaces within the group with the same capabilities as the space moderator

  • Delete a space inside the space group

❗Important: Only space group moderators have the ability to delete a space inside the space group they moderate. Individual space moderators won’t be able to delete the space.

ℹ️ Note: Space group moderators can only create post-type spaces in the space group they moderate.

Ready to assign moderators?

📚 To learn more about ways to assign moderators in your community, see Assigning moderators.

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