Access bulk logs for member invites

Last Updated: May 06, 2024

When you utilize the invite feature to add members to your community, a bulk log is created with important details. You can use these logs to monitor the invite progress and view results in real-time.

To access the bulk logs, follow these steps:

  1. Click the community name or logo in the top-left corner and select Audience. 

  2. From the sidebar menu, click Bulk logs. 

The bulk logs contain the following information for each invite:

  • Type: Refers to the kind of bulk action performed.

  • Status: Indicates if the import was successful, partially successful, or failed.

  • Progress: Displays import progress in real-time.

  • Results: For each bulk action, you can check input and output files. 

    • The input file will be a copy of the original imported CSV file or a file containing member information that you entered manually when inviting members.

    • The output file will contain details of each member's import status.

    • 💡 Tip: Check out the Notes and Errors columns of the output file to find information about your member's community account and any errors that have occurred.

  • Message: A quick way to see the import results. 

    • 💡 Tip: Hover over the Message tooltip to find a detailed summary of the import.

  • Performed: Details of when a bulk action was performed. 

    • 💡 Tip: Hover over the detail to see the exact timestamp of the invite.

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