# Updating a paywall https://help.circle.so/p/payments/paywall-management/updating-a-paywall Category: [Payments](https://help.circle.so/p/payments) › [Paywall management](https://help.circle.so/p/payments/paywall-management) --- _Last updated: August, 2026_ Circle paywalls are designed with flexibility in mind, allowing you to adapt your monetization strategy to meet evolving business needs. This article provides a comprehensive guide to navigating these updates. ## Updating a paywall Whether you're adjusting pricing, introducing new pricing tiers to attract different customer segments, modifying access levels to enhance user experience, or configuring post-purchase settings, you can do so easily from the paywalls settings page. To make informed updates and maintain a seamless experience for both you and your users, keep the following points in mind: - **Changes apply to new purchases** : Modifications to critical paywall components, such as pricing, access, or post-purchase settings, will only affect new purchases made after the changes are saved. Existing subscribers or members who purchased prior to the update will retain their original pricing, access, and settings. - **Updating external pages** : If your paywall checkout URL is embedded on external platforms, such as your website, blog, or marketing campaigns, it’s crucial to update these external pages to reflect any changes made to your paywall. For example, if you adjust pricing or introduce a new tier, ensure that all promotional materials display accurate and up-to-date information. - **Archiving paywalls** : When a paywall is archived, it becomes unavailable for new customers, but those who previously purchased the paywall will continue to keep their access and, in the case of recurring pricing, maintain their active subscriptions. If you wish to revoke access for existing members, you must manually [cancel](/p/payments/paywall-management/cancel-member-subscriptions) their memberships. ### Accessing paywall configuration Follow these steps to access your paywall setup: 1. Click **Payments** in the left sidebar, then select **Paywalls**. 2. Hover over a paywall. Click the **More actions (three dots icon)** and select  **Edit**. ![](https://assets-v2.circle.so/vdbwuf74inbc6ipvwkr85cmnscdr) 1. The paywall setup screen will appear, displaying tabs similar to those available during the initial paywall creation process. 2. After making any modifications, click **Save** on top-right corner. Each tab in the paywall setup interface allows you to fine-tune specific aspects of your paywall. ## Modify paywall details Under the **Product** tab, you can update: - **Display name** - **Currency** : You can update the currency of your paywall prices if the paywall is still in draft status. - **Checkout description** : Update the detailed explanation of what users gain by purchasing this paywall, which will be displayed on the checkout page to encourage conversions. - **Internal name (optional)** - **Subtitle** - **Checkout URL** : The unique web address directing users to the paywall’s checkout page. To modify the URL slug, simply enter the new slug in the provided field. - **Auto-apply coupon** : Use the [**Auto-apply coupon**](https://help.circle.so/p/payments/paywall-setup/share-a-paywall-checkout-url-with-an-auto-applied-coupon)[toggle](https://help.circle.so/p/payments/paywall-setup/share-a-paywall-checkout-url-with-an-auto-applied-coupon) to create a paywall checkout URL with a pre-selected coupon automatically appended. This feature enables you to share a customized checkout link where the discount is seamlessly applied on the checkout page, streamlining the user experience. ## **Update paywall pricing** The **Price options** section lets you manage and fine-tune your paywall's pricing. This includes adding new pricing options, removing existing ones, updating pricing settings, and highlighting preferred options to optimize the user experience. 📚 For more information on how pricing settings work, please see our paywall setup guide [here](https://help.circle.so/p/payments/paywall-setup/set-up-a-paywall). Before you make changes to pricing or settings, here are some key things to keep in mind: - **Updated pricing applies only to future purchases:** Any changes to pricing (e.g., adding or removing a price) will only affect new users who purchase the paywall after the changes are saved. Members who have already brought the paywall will continue paying the price they originally agreed to until their subscription or installment plan is canceled. - **Trial settings affect new purchases only** : Updates to trial settings (e.g., trial duration or enabling/disabling trials) or requirements for debit/credit card information during trial purchases will apply exclusively to new purchases made after the changes are implemented. - **Subscription group changes** : If you make changes to the subscription group settings, it will apply to new and existing members who purchased the paywall. For example, - **Changes to members’ ability to self-cancel trial or subscription** : If you enable or disable the toggle that allows members to self-cancel their trial or subscription purchase, it will affect both new and existing members who have already purchased the paywall. ### Add a new pricing option 1. Click **Add price**. 2. Configure your desired pricing options, including amount, type, billing frequency (e.g., monthly, yearly), and any additional settings. 3. Click **Add.** ### Remove a pricing option 1. Hover over the pricing option you wish to remove. 2. Click the **More actions (three dots icon)** next to the pricing and select **Make preferred**. > ℹ️  **Note:** A paywall must always have at least one price. If your paywall only has one price and you want to replace it, add the new price first, then remove the old one. ### Highlight a pricing option as preferred To emphasize a specific pricing tier on the checkout page: 1. Hover over the pricing option you wish to highlight. 2. Click **More actions (three dots)** next to the pricing and select **Make preferred**. Once marked, the selected pricing option will be automatically pre-selected for users on the checkout page. Users retain the flexibility to choose a different pricing tier if they prefer. ## Mobile pricing You can add prices exclusively for your branded Circle Plus app. Prices must be approved by Apple before they can be added to the paywall. When you click **Add price** , a dialog will appear with the following fields: - **Payment type** - **Apple in-app purchase ID:** A unique alphanumeric ID used to identify the product in the Apple App Store. - **Google in-app purchase ID:** A unique ID used to identify the product in the Google Play Store. - **Price:** The price for the selected payment type. > 💡 **Tip** : For the unique ID, we recommend using the name of the paywall. ## **Update paywall access** This section lets you control which spaces and space groups members are granted access to via this paywall. Access groups linked to your paywall are displayed with one of the following statuses: - **Connected:** These access groups are actively linked to the paywall. Members who join through the paywall automatically receive the space access defined by these groups. - **Removed:** These access groups were previously linked to the paywall but are no longer active. The **Removed** tag preserves their history and indicates that members who purchased during that period were granted access through these groups. ### Key things to know about updating paywall access **Changes apply to new purchases only** Modifications to paywall access, such as adding or removing access groups, will only affect members who purchase the paywall after the changes are saved. Existing subscribers will retain the access they were granted at the time of their purchase. **Updating access for all members who purchased paywall** To apply access changes to existing subscribers, you should modify the **existing connected access groups** rather than add new ones. Below are recommended approaches based on the type of change: - **Adding additional access** : Instead of connecting a new access group to add more access, add the desired spaces to an existing connected access group. For example: - **Removing access group** : While you will need to remove the access group from paywall access to prevent new purchases from getting access to the paywall, for existing members, you will need to remove them manually from access groups. **Migrating legacy space access to access groups** If your paywalls currently use legacy space access for paywalls instead of access groups, you can migrate members’ access (who brought the paywall) to access groups. This migration option allows you to seamlessly transition to access groups. To do so, click the **Access groups** option in the **Paywall access** tab and select **Migrate to access group**. 📚 For a detailed guide on the migration process, see [**Migrate your paywall’s access from legacy space access to access groups**](https://help.circle.so/p/payments/paywall-management/migrate-your-paywall-s-access-from-legacy-space-access-to-access-groups) **.** ### Add an access group To add an access group to the paywall access, simply click the dropdown menu and select a group from the list. The access group will appear with a connected status. ### Remove an access group To disconnect an access group from the paywall, click the **More actions (three dots)** next to the group and select **Remove**. After saving, new paywall purchases will no longer grant access to the removed group. > ℹ️  **Note** : If this access group has already provided members with access through this paywall, it will remain visible in the **Paywall access** tab with a **Removed** status indicator to maintain visibility of past configuration. ## Customize the checkout page In the **Checkout** tab, click **Customize** to update or disable sections you've added to your checkout page. **Paywall cover image** : To replace or remove the cover image, use the options at the bottom of the cover image thumbnail. **Product details** : You can edit existing content, add new items, or hide sections like badges, benefits, and testimonials. - **Badges** : Click **Badges** in the sidebar to open the settings. To hide badges, switch off the **Show badges** toggle. You can duplicate or delete the badge using icons at its top right corner. - **Benefits** : Click **Benefits** in the sidebar. To hide benefits, switch off the **Show benefits** toggle. You can duplicate or delete the benefit using icons at its top right corner. - **Testimonials** : Click **Testimonials** in the sidebar. To hide testimonials, turn off the **Show testimonials** toggle. To duplicate or delete the testimonial, use the icons at its top right corner. **Price details** : You can highlight special offers, show reduced prices, and create urgency with countdown price locks. - **Callouts** : Add short text labels to highlight discounts or promotions. Set the callout text and colour in the **Callout text** and **Callout colour** fields. The callout only appears when you add text for that price. You can also click the **More actions (three dots)** icon next to a price name to highlight it. - **Reduced prices** : Turn on the **Reduced price** toggle next to a price name to show a discounted amount. Set a **Before price** to show the original amount with a strikethrough, and a **Your price** to show the reduced amount. - **Countdown price lock** : Turn on the **Countdown price lock** toggle to show visitors how much time they have to act before a price lock expires. Choose **Remaining time** to start a unique countdown for each visitor, or **Date and time** to count down to a specific date and time based on the visitor's computer timezone. You can customise the countdown text and choose **Do nothing** or **Redirect to another page** when the timer expires. > ❗ **Important:** > > - If a coupon discount and a reduced price both apply to the same price, the coupon discount takes priority. > > - The redirect only applies to new visitors. Visitors already on the page when the timer expires are not affected. Click **Save Changes** once you’re done. Click **View** in the top-right corner to preview how the paywall will look to a new visitor on mobile, app, or tablet. ## Upsell In the Upsell tab, you can offer customers an upgrade immediately after checkout. This could mean switching to a higher-tier plan, moving to yearly billing, or adding premium features. Upsells help customers get more value from your community, and can increase your average order value. You can offer customers an additional item alongside their main purchase by selecting the paywall you want to add. Paywalls within the same subscription group cannot be selected as add-ons. ## **Customize post purchase experience** The **Post purchase** tab allows you to customize users' experience after purchasing your paywall or starting a paywall trial. - **Create a workflow:** Click **Create workflow** to set one up. This takes you to the workflows tab. - **Thank you page:** Turn on the **Thank you page** toggle to show it after purchase, or turn it off to skip it. You cannot customise the default thank you page. - **Custom redirect URL:** Turn on the **Custom redirect URL** toggle to send users to a URL of your choice instead of Circle's default flow. If you turn it on, enter the URL you want users redirected to after purchase or after the thank you page, if that's also turned on. - Confirmation email: Turn on the C **onfirmation email** toggle to send an email after purchase. When it's on, you can edit the email's title and description, for example, to thank customers, share subscription details, or point them to next steps. You can also customise the call-to-action (CTA) button with a custom label and URL. ## **Modify conversion tracking code** The **Tracking** tab allows you to monitor your paywall's performance by managing the conversion tracking code. You can add or update your code in the **Conversion tracking code** field. 📚 To learn more, see [**Add conversion tracking code to paywalls**](https://help.circle.so/p/payments/paywall-management/add-conversion-tracking-code-to-paywalls) **.** ## Workflows You can create new workflows directly from this tab to set up automation or run bulk actions related to paywalls. You can also access your existing workflows created within your community. To create a new workflow, click **New workflow** in the top right corner. Choose from one of the templates or set up a custom workflow to meet your specific needs. 📚 For more information on workflows, check out our guides [here](https://help.circle.so/p/workflows). ## **Relevant articles** - [**Set up a paywall**](https://help.circle.so/p/payments/paywall-setup/set-up-a-paywall) - [**Ensuring consistent access for subscribed members of a paywall**](https://help.circle.so/p/payments/paywall-management/ensuring-consistent-access-for-subscribed-members-of-a-paywall-973b0a) - [**Set up subscription groups**](https://help.circle.so/p/payments/paywall-setup/set-up-subscription-groups) - [**Making a test transaction**](https://help.circle.so/p/payments/paywall-setup/making-a-test-transaction) - [**Create coupons for paywalls**](https://help.circle.so/p/payments/paywall-setup/create-coupons-for-paywalls)