# Create and manage paywall subscriptions from member profiles

https://help.circle.so/p/payments/paywall-management/create-and-manage-paywall-subscriptions-from-member-profiles

Category: [Payments](https://help.circle.so/p/payments) › [Paywall management](https://help.circle.so/p/payments/paywall-management)

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_Last updated: August, 2026_

Admins can create a new subscription for individual members, along with options to manage their subscriptions and payments directly from the member profile! Let’s take a deep dive into how this works.  
  
To get started, let’s navigate to the edit member profile page:

1. Click the community name or logo in the top-left corner → **Members**.

2. Search for a member using the filters on the search bar.

3. Click the **More actions (three dots)** icon beside the member entry.

4. Click **Edit**.

 ![](https://assets-v2.circle.so/i9d65xaf35w7xyakj7ovaq2nr54l)
## **Create a new subscription**

This is a great option for admins when they want to create a subscription on behalf of their members or looking to migrate a member from any other payment system to Circle paywalls in their community.

> 💡 **Tip:** You can automate the trial subscription creation based on certain event or bulk create it for your members based on filters using workflows! To learn more, please refer to [**Utilize workflows for paywall-related tasks.**](/p/payments/paywall-management/utilize-workflows-for-paywall-related-tasks)

To create a new subscription for a member:

1. Click **Audience** in the left sidebar, then select **Audience**.

2. Use the  **Filters**  option to find the member, then click the member's name.

3. Navigate to the  **Billing**  tab on the member profile.

4. Click  **Create subscription**.

5. Configure subscription details and review summary (please see below for more details).

6. Click  **Start subscription**.

## **Configure subscription**

On the  **Create subscription**  page, set up all the paywall details for the member.

 ![](https://assets-v2.circle.so/j0470cdmdkr9emxhqvk29y28hh9k)
### **Step 1: Choose a paywall**

Select a paywall and the desired billing cycle (pricing plan) from the dropdown menu.   
  
Here are some key information when choosing a paywall:

- If a member already has an active subscription, you won’t be able to choose a paywall from the same subscription group as their active subscription paywall.

- You can select an archived paywall here to provide access to the legacy paywall plan. 

- Please note that you can only create a trial subscription for a paywall with recurring subscription or installment pricing **without upfront payments**.

- If a paywall has only a one-time fee price or a paywall price **with an upfront payment** , it will not appear in the list.

### **Step 2: Choose a coupon**

You can provide a discount on this subscription using a coupon from the dropdown menu.

> 💡 **Tip:** You can select an inactive coupon here to provide the discount from your past offers.

### **Step 3: Add trial days**

Add trial days to the subscription to offer a free trial.

> 💡 **Tip:** You can provide up to 730 days of trial duration when creating a subscription.

**❗Key information regarding trial days**

- Regardless of your paywall’s [**free trial configuration**](/p/payments/paywall-trials/offer-paywall-trials), you can override these default settings and provide a custom trial period dedicated to this specific member’s subscription.

- Adding custom trial days won’t interfere with your paywall’s free trial configuration and credit card requirement.

- **If the member has a payment method added to their account:** You have the option to enable or disable the trial days option.

- **If the member does not have a payment method added to their account:** You must provide free trial days while creating a subscription.

### **Step 4: Payment method**

If a member has a payment method added to their member account, you will be able to charge the member for this subscription.

### **Step 5: Override access**

We recommend enabling override access because it will help **_replace_** [**invite access**](/p/audience/onboarding/understanding-invite-access-and-paywall-access-methods) that the member had for the same content with access granted by this new paywall subscription.

> ❗ **Important:** If a member already has access to any of the spaces/space groups under any other active subscription, both current and new paywall subscriptions will continue to grant access to these spaces/space groups until both of the subscriptions are canceled.

For example, let’s assume that:

1. You added **Member A** to **Space 1** and **Space 2** using the invite access method in the past, and they are still a member of both spaces via invite access.

2. **Space 2** is also part of the Enterprise Membership paywall that you are choosing for the new subscription.

In this case, when you enable this toggle and create a subscription:

1. **Member A’s** invite access to **Space 2** will be replaced with paywall access granted by the Enterprise Membership subscription.

2. As a result, when **member A** decides to cancel their subscription or their paywalled content access gets revoked due to your [**failed payment configuration**](/p/payments/paywall-management/automatically-remove-member-s-paywall-access-upon-cancellation-or-failed-payments), they won’t be able to access **Space 2.**

3. **Member A’s** access to **Space 1** will remain the same regardless of **member A’s** subscription status.

📚 To learn more about invite vs. paywall access and failed payment configuration, see the following articles:

- [**Understanding invite access and paywall access methods.**](/p/audience/onboarding/understanding-invite-access-and-paywall-access-methods)

- [**Automatically remove member's paywall access upon cancellation or failed payments**](/p/payments/paywall-management/automatically-remove-member-s-paywall-access-upon-cancellation-or-failed-payments)

### **Step 6: Notify the member**

If you want to send an email to your members letting them know you've started a trial subscription for them, turn on the **Notify members of new trial**  toggle.

> ℹ️ **Note:** This email is automated and cannot be personalized.

Here is an example of an email notification that gets sent when you set up a paywall trial for your members.

 ![](https://assets-v2.circle.so/crd35c6tj08ftd63enwnmo97r4c6)
### **Step 7: Review summary**

On the creation page, we display a subscription summary on the right sidebar that includes the first invoice amount, trial duration, and coupon information on the right sidebar.

 ![](https://assets-v2.circle.so/a37r9a0nsg9yxdt33dd0p44iy36s)

## **View and manage subscriptions**

To access subscription management options:

1. Click **Audience** in the left sidebar, then select **Audience**.

2. Use the  **Filters**  option to find the member, then click the member's name.

3. Navigate to the  **Billing**  tab on the member profile.

4. Navigate to the  **Subscriptions**  tab.

5. Click **More actions (three dots)** next to the member entry.

 ![](https://assets-v2.circle.so/eu998dbhtv1pggx79f2v1j0h08us)

📚 To learn more about subscriptions, see [View all member subscriptions](https://help.circle.so/p/payments/paywall-management/view-all-member-subscriptions).

## **View and manage transactions**

To access transaction management options:

1. Click **Audience** in the left sidebar, then select **Audience**.

2. Use the  **Filters**  option to find the member, then click the member's name.

3. Navigate to the  **Billing**  tab on the member profile.

4. Navigate to the  **Transactions**  tab.

Click **More actions (three dots)** beside the member entry.

 ![](https://assets-v2.circle.so/nke96ky9ybo97kqxn6xqjctbhhmx)

📚 For more information about transactions, see [**View all member transactions.**](/p/payments/paywall-management/view-all-member-transactions)

## **Circle community resources**

- [**How to change and manage a member subscription**](https://community.circle.so/c/share-a-resource/how-to-change-and-manage-a-member-subscription)

## **Relevant articles**

- [**Change billing cycle or plan for member subscriptions**](/p/payments/paywall-management/change-billing-cycle-or-plan-for-member-subscriptions)

- [**Cancel member subscriptions**](/p/payments/paywall-management/cancel-member-subscriptions)

- [**Automatically remove member's paywall access upon cancellation or failed payments**](/p/payments/paywall-management/automatically-remove-member-s-paywall-access-upon-cancellation-or-failed-payments)

- [**Export member subscriptions and transactions data**](/p/payments/paywall-management/export-member-subscriptions-and-transactions-data)