Download a live chat log
Last updated: September, 2026
A chat transcript is a great way to review the discussions and uncover new ideas shared by members during your live session.
To download the chat log:
Click Community in the left sidebar, then select Live streams.
Click More actions (three dots) next to the live entry.
Select Download chat log and confirm the action.
Chat transcript CSV will be sent to your admin email.
ℹ️ Note: The option to download the chat log only appears for a live session if there has been a chat conversation.
What’s included in the chat log
The downloaded CSV file includes:
Timestamp for each message
Sender’s first and last name
Sender’s email address
Text of the chat messages (including emojis)
What’s not included in the chat log
The downloaded CSV file does not include:
Attachments
Images
Videos or other media