# Update a member account

https://help.circle.so/p/audience/member-management/update-a-member-account

Category: [Audience](https://help.circle.so/p/audience) › [Member management](https://help.circle.so/p/audience/member-management)

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_Last updated: March 31, 2026_

As an admin, you have the ability to manage your community members with ease. You can modify individual members’ profile information, update their access, and handle subscription billing seamlessly.

Once a member has been invited or joined the community, you can modify their profile. To get started, follow these steps:

1. Click the community name or logo in the top-left corner and select **Audience**. 

2. On the **Manage audience** page, navigate to the preferred tab and use the filters to search for a member.

3. Click the member's name to open the edit account page. Alternatively, hover over the member entry, click the **More actions (three dots icon)**, and select **Edit**.

4. The Edit account page will open where you will be able to access various tabs with options.

> 💡 **Tip:** To experience your community exactly as a specific member does, you can utilize our “ **View as** ” feature. It allows you to navigate and preview access to spaces without compromising the member's privacy. For more information, see [**Preview your community as a member**](/p/audience/member-management/preview-your-community-as-a-member)[**.**](/p/audience/member-management/preview-your-community-as-a-member)

> 💡  **Tip:** Click the **Action** button at the top-right corner to access options such as messaging a member, copying their profile link, previewing the community as the member, and deactivating the member account.

## **Modify member information**

On the **Info** tab, you can update a member's basic information, tags, and profile fields. You can also utilize various options to remove the member from your community.

 ![](https://assets-v2.circle.so/y5ojzgyodwhbrlbr2x4g1o8piw75)
### **Basic information**

Update a member’s basic information, including their full name and headline.

Additionally, you can add or update a member’s tags.

- To add a tag, click on the field and select it from the provided list. You can also type the name in the field to quickly search it and then select the appropriate tag from the list.

- To remove a tag, click **X** next to the specific tag.

### Permissions

- **Give administrative privileges:** Enable this toggle if you wish to make the member an admin of your community. 

- **Moderate posts and comments:**  Turn on this toggle to automatically [**flag**](https://help.circle.so/p/administration/moderation/moderation-overview) all future posts and comments from the member so that they require review by admins or moderators.

- **Disable direct messaging:**  Turn on this toggle to disable direct messaging for the member. For more information, see [**Disable direct messages for your account**](https://help.circle.so/p/chat/dm/disable-direct-messages-for-your-account)[**.**](https://help.circle.so/p/chat/dm/disable-direct-messages-for-your-account)

- **Disable connection requests:** Turn on this toggle to prevent a member from sending connection requests.

- **Disable chat messaging:** Turning on this toggle prevents the member from sending messages in chat spaces, live rooms, or live streams. With this setting turned on, members can still message admins directly.

### **Profile fields**

In the **Profile fields** section, you can update the information in fields for the member.

> 💡 **Tip:** With [**custom profile fields**](/p/administration/custom-profile-fields/custom-profile-fields-overview), as an admin, you can view and modify any profile field that is hidden from the member on their profile.

### **Remove member**

When you need to remove a member and revoke their access from your community, you have three options:

- **Deactivate** – Restrict their access to the community while keeping the content a member has posted in the community, such as posts, comments, and messages in chat spaces and group DMs.

- **Delete** – Permanently remove the member and their content from the community.

- **Ban**  – Permanently remove the member, delete their content, and block the IPs they used within the last 30 days, preventing them from accessing your community using a blocked IP.

📚 For more information about these removal options and how they function, please see our guide [**here**](https://help.circle.so/p/audience/member-management/removing-members-from-your-community).

## Notes

On the **Notes** tab, add internal notes to any member or non-member contact to record interactions, document relationships, and share context with other admins. Notes are visible only to community admins. Moderators and members cannot view saved notes.

To save a note, enter your text in the note editor and select **Add note**.

 ![](https://assets-v2.circle.so/toujmx48cxe7umwg0p858s850yf6)

**Key things to know about notes**

- Notes are displayed newest first.

- You can only edit notes you create.

- Each note contains information on the author and a timestamp.

- The note editor supports rich text, emojis and [**entity links**](https://help.circle.so/p/basics/spaces/link-community-content-across-different-areas-of-your-community).

## **Manage access**

You can update a member's access to spaces and space groups in your community and provide moderation privileges using the **Access** page.

### **Update space access**

On the **Access** tab, you can view and manage member’s access to community spaces directly from their account.

Under the **Access overview** section, you can see which spaces the member has access to through **access groups** and **manual space grants** (listed under **Manually added** ).

You can:

- Add or remove access groups.

- Manually grant access to spaces.

- Remove manually added spaces.

📚 For more information on viewing and managing access directly from a member’s account, see our guide [here](https://help.circle.so/p/audience/member-management/managing-member-s-access-to-spaces-from-their-account).

 ![](https://assets-v2.circle.so/4vzub5vqde68t2hpprjsxetm7hjo)
### **Update moderation privileges**

You can update the member’s moderation privileges by visiting the **Moderation** tab.

- To grant [**moderation**](/p/administration/moderation/assigning-moderators)[](/p/administration/moderation/assigning-moderators)privileges: 

- To remove the moderation privilege:

 ![](https://assets-v2.circle.so/y15olky9my9dnw7n7m2clw45de7f)

## View activity logs

On the **Logs** page, you can view activity logs associated with a member. These logs provide insights into various events that took place for the member, such as access to spaces or space groups, updates to member tags, posts, and more.

> ℹ️  **Note:** If you are on the Professional, or Business plan, you can still access basic activity logs for members through their [profiles](https://help.circle.so/p/audience/member-management/view-member-activity-logs#View-activity-logs-for-a-specific-member). The basic logs include up to 10 entries with three columns: event, performed by, and date.

📚 To learn more about the activity logs feature and its availability, please see our detailed guide [here](https://help.circle.so/p/audience/member-management/view-member-activity-logs).

 ![](https://assets-v2.circle.so/u6cp2yc1a5dxdo0zu687h516sdjz)
## **Manage member billing**

If you have paywalls set up or your members are subscribed to your community via [**Circle paywalls**](/p/payments/paywall-setup/paywalls-overviews), you can perform the following actions on the **Billing** page from a member's profile:

- Create a new subscription

- Extend a trial end date

- View and manage subscriptions

- View and manage transactions

- Update the billing information

📚 For more information, see [**Create and manage paywall subscriptions from member profiles**](/p/payments/paywall-management/create-and-manage-paywall-subscriptions-from-member-profiles)[**.**](/p/payments/paywall-management/create-and-manage-paywall-subscriptions-from-member-profiles)

 ![](https://assets-v2.circle.so/d8q5x9l3ze8s8n16xr3p1s417z70)
## **Relevant articles**

- [**Manage your community members**](/p/audience/member-management/manage-your-community-members)

- [**Export a CSV of your members**](/p/administration/analytics/export-a-csv-of-your-members)

- [**Get to know the member directory**](/p/audience/member-management/get-to-know-the-member-directory)