Create and manage redirects

Last updated: October, 2026

The redirect feature allows you redirect pages built through Website builder to another URL. This is especially helpful when you’ve shared the page with your audience through marketing emails or other platforms and later decide to replace it or unpublish it.

Instead of letting the old link break, you can create a redirect that points it to a new one. Redirects can be set up even if the original page is unpublished, as long as it still exists in your community.

📚 Learn more about creating pages here.

Here are the main things to keep in mind when using redirects in Circle:

• You can redirect pages created with Website builder

  • You can create a redirect from pages whether they’re published or in draft. These redirects can point to another page or URL.

• Redirecting other community content

  • You cannot create redirects from posts, events, courses or spaces. Only pages created through Website builder.

• Redirects work with your current domain

  • Redirects identify the slug of the source page (the part after your domain). For example, a page at [yourcommunity.com/about-us] uses [/about-us] as the slug. If you change your community domain or sub-domain after setting up redirects, those redirects will no longer function.

• Using a third-party service for redirects

  • If you change your community domain, you’ll need to use a third-party service like Cloudflare, which supports more flexible redirect rules to handle the redirects.

An example of where you might use a redirect

Let’s say you’ve created a page at yourcommunity.com/about-us to introduce your team and mission. This page has been shared with your audience and indexed by search engines.

Later, you design a new, improved page with a different structure, and publish it under a new slug, such as yourcommunity.com/meet-the-team. You don’t want to update the existing page, but you also don’t want to lose traffic from the old link.

To solve this:

1. Unpublish the /about-us page (set it to draft).

2. In the redirects section, create a redirect from /about-us to /meet-the-team (or any other valid URL).

This ensures:

• Anyone clicking the old link will be taken to the new page.

• No SEO or user experience is lost.

• Everything continues to work seamlessly, regardless of where the old link is used.

To create a redirect in Circle:

1. Click the community name or logo (or the dropdown icon next to it) in the top-left corner and select Settings.

2. Scroll down to the Website section and select Redirects.

3. Click Add redirect and select the page you’d like to redirect from the dropdown under Old URL.

   ℹ️ Note: You can only redirect pages in Circle at this time.

4. Enter the URL you’d like to redirect the page to under New URL.

5. Click Add.

Testing a redirect ensures it works exactly as expected, sending visitors to the correct destination without errors or delays. It helps you catch issues like broken links, misconfigured URLs, or redirect loops before they affect your audience’s experience.

To test your redirect:

1. Click Website in the left sidebar, then select Pages.

2. Click More actions (three dots) on the page you redirected and select Copy URL.

3. Paste the URL in an incognito window and press Enter.

4. You should be taken to the new URL.

All active redirects are listed on your Redirects page, where you can easily edit or delete them as needed.

To access your redirects:

1. Click the community name or logo (or the dropdown icon next to it) in the top-left corner and select Settings.

2. Scroll down to the Website section and select Redirects.

Edit a redirect

To edit an active redirect:

1. Click More actions (three dots) on the redirect you’d like to edit and select Edit.

2. Enter the New URL and click Update.

   ℹ️ Note: You can only update the URL you’d like to redirect the page to. If you’d like to change the source as well, delete the redirect and create a new one.

Delete a redirect

To delete an active redirect:

1. Click More actions (three dots) on the redirect you’d like to remove and select Delete.

2. Click Delete in the confirmation dialog to confirm the deletion.